 | MuRD v1.0.1.43Tabbed Remote Desktops and Connection Manager for Microsoft"s Remote DesktopRun multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection. |
 | Anyplace Control v2.12A network program that allows the user to monitor and control another computerAnyplace Control is a remote control program that can display a screen of another computer (via internet or network) on your screen. The program allows you to use your mouse and keyboard to control the other PC remotely. You will even be able to transfer data between computers. It means that you can work on a remote computer, as if you were sitting in front of it, right from your current location. |
 | MetaLAN v1.8Windows systems management & help desk tool with remote control & many features.Windows network management & help desk tool with many features such as: -Remote Control -Process Control -Wake On LAN (WOL) -Shutdown Tool -WMI Tool -Health monitor -Reporting on hardware and Software -Standalone or Server mode -Search and modify registries in real time -Export of data to CSV and HTML -Centralized access to windows management tools |
 | AutoFAQ Addin v1.0Reduce support time and provide answers to your customers questions quickly!Knowledge base solution for everyone! Do You Provide Customer Support 24/7? Reduce support time and provide answers to your customers questions quickly, with the most time-saving knowledge base anywhere! |
 | LBE Web Helpdesk v4.0.103LBE Web Helpdesk: a helpdesk software operated entirely from your web browserFully functioning helpdesk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/XP operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc. |
 | LBE Desktop Helpdesk v4.0.149Easy to use helpdesk software - sensibly priced to suit all business sizesEasy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
 | Commit CRM v3.6Commit CRM - Complete Software Solution for IT/Computer Services Companies.Commit CRM - Complete Software Solution for IT/Computer Services Companies. Commit is an affordable CRM, Service, Dispatching, Contracts and Billing software solution designed specifically for computer services providers who - * Provide maintenance services * Handle customer support calls and on-site visits * Sell hardware and off-the-shelf software * Bill customers for labor, expenses and products Satisfy Customers, Increase Productivity |
 | DataTrack System v2.0.6479.3Affordable, web enabled service management and help desk solution.The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. |
 | VueChat Customer Service v1.5Web based Customer Service with live video/voice chat, instant messaging and CRMVueChat enables a web based Customer Service software on your website powered by video/voice chat, Instant Messaging, and useful CRM (Customer Relationship Management) functions. VueChat Customer Service includes Server, Representative, Customer and VoIP (Voice over IP) components. It provides a web-based Customer Service, IM, VoIP communications and Video Conferencing between customers and company representatives. |
 | ENT Server (Desktop Edition) v1.3.14Audit your networks, ensure software legitimacy and provide better supportTake control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Enterprise Server is provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. |
 | ENT Server Corporate Edition v1.3.14Audit your networks, ensure software legitimacy and provide better supportTake control of the hardware and software on your networks, ensure software license compliance, and provide better support to your end users. Enterprise Server provides core functionality and services, for a variety of tightly integrated modules, that allow you to collaborate with co-workers, manage your IT Assets and maintain a help desk to support users both within and outside your organization. |
 | Create Message Pro v1.00Create Message Pro is for creating custom stand alone .EXE file messagesCreate Message Pro allows you to configure and create stand alone .EXE files for distribution across your network or the Internet. Our Create Message Pro adds the ability to specify the message text, buttons to appear on the message, and the type of message icon that appears. Once your message is fully configured you can save that message anywhere on your computer or on your network as a free standing .EXE file. |
 | Request Tracker v3.1Track requests made by customers and create a searchable database of problems.Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks or any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments. |
 | rapidHELP v2.1rapidHELP - Your Trial Software for Call Centre, Helpdesk and SupportThis is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security |
 | Polar Help Desk for .NET v1.5.0.6Web based help desk designed for small businesses.Source code is available.Web based help desk software designed for small businesses that wish to effectively organize technical support online. It helps you manage and track your trouble tickets. Source code is available at request. Fully functional demo version is available. |
 | Boldcenter Operator Client .NET v4.13Free live chat software for online sales and support teamsFree live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites. |
 | DNA Helpdesk v2NetSupport DNA Helpdesk - The Web Based Helpdesk Software SolutionEvery organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req |
 | ScreenTalker v1.0ScreenTalker Live Chat Support & Customer Service SoftwareScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales. |
 | AB Sequest v2.5.0Handling of service requests and error reports.A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network. |
 | IT Manager Helpdesk v2.0The IT Managerâ„¢ manage effectively and efficiently change and growth in IT.The IT Managerâ„¢ was designed to help effectively and efficiently manage change and growth in IT Manager resources and other vital information on a daily basis allowing that information to be added, modified, or viewed with minimal effort. A resource can be a piece of hardware, a staff member, a location, or a vendor. The tool was intended to track information relevant to everyday operations of IT departments |
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