 | Network Management Suite v5.6Monitors corporate LAN servers and makes complete workstations inventoryComplete network management solution containing two must applications for the network administrators. The first component, Alchemy Network Monitor, monitors servers in your corporate network and alerts the Network Administrator in the case of the network failures. The second component, Alchemy Network Inventory, makes the complete network inventory and provides the Network Administrator with the detailed assets report. |
 | Alchemy Network Inventory v5.6.16A Network Administrators tool for software and hardware inventory of the LAN PCsNetwork Administrators use this tool to inventory computers in the corporate networks for the software and hardware configuration, generate software licenses reports, etc. The program does not require the client module to be installed on each individual workstation, but can be configured to inventory all network computers by only copying the files to a single shared folder on a file server. |
 | LBE Desktop Helpdesk v4.0.149Easy to use helpdesk software - sensibly priced to suit all business sizesEasy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping. |
 | MailCOPA Email Software v7.01Award Winning MailCOPA Email Software To Streamline Your BusinessMailCOPA, simply the best email software available. It is the most powerful out-of-the-box email software you can purchase to date. Why? Not only is MailCOPA easy to use but it is pre-configured to aggressively combat SPAM and viruses and is fully multi-user and multi-machine capable. In addition to being a great help to small and medium sized businesses, MailCOPA also has some great features for home users. |
 | CI Discovery Network Inventory v3.0.211Network Inventory Software for Asset Management and Help DesksComprehensive network inventory software for help desks and IT departments. No client installation required to audit targeted machines. Extensive hardware, software and system configuration data captured for both workstations and servers. Use to enforce software license compliance, IT troubleshooting and asset management. On-board reporting tools, search, HotFix dectection, Product (License) Keys, audit scheduling feature and more. |
 | WinPro ToolKit v1.1Manage Active Directory users and computers.Quickly search Active Directory for users and computers and manage them across the network. IT support tools are centralized into one utility that can administer users and computers in your Active Directory. Search by the display name, username or computer name. Reset passwords, enable or disable accounts, add or remove users from groups, manage computers over the network and much more... |
 | DataTrack System v2.0.6479.3Affordable, web enabled service management and help desk solution.The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types. |
 | ViewletBuilder v4.5Easily build Flash animations with no knowledge of Flash and it"s free to startThe leader in Flash content creation is now free to start. ViewletBuilder"s innovative content creation process has revolutionized the way in which software is presented and demonstrated. Comes with content management and reporting capabilities. ViewletBuilder"s patented content creation mechanism allows users to take a series of editable screen captures that are then animated to produce a flawless Flash simulation. |
 | ViewletCam v1.7.1Record all screen activity and create Flash movies. Ideally converts PowerPointThe best and cheapest tool to convert PowerPoint to the web. ViewletCam is an easy-to-use, rich media software tool from Qarbon that enables you to record, edit, enhance and publish full-motion videos from your PC, making it simple to quickly and easily produce compelling interactive content that engages your customers, prospects, partners and employees. |
 | Polar Help Desk for .NET v1.5.0.6Web based help desk designed for small businesses.Source code is available.Web based help desk software designed for small businesses that wish to effectively organize technical support online. It helps you manage and track your trouble tickets. Source code is available at request. Fully functional demo version is available. |
 | ScreenTalker v1.0ScreenTalker Live Chat Support & Customer Service SoftwareScreenTalker provides your customers with the option to communicate with your business in real time. Customers can experience live support and obtain the answers they need. There is little cost to your business, an increase in customer satisfaction and sales. |
 | ECTI v1.5Create demonstrations, simulations, help, support, learning docs for web/CD/DVD.ECTI is a software to create presentations, demonstrations, simulations, help, support, learning... Taking screenshots, capturing mouse movements , images, Flash animations, Shockwave 3D contents to create movies that can be played from a CDRom/DVDRom and from the Internet on Windows-based systems. Satisfy your customers avoiding time consuming and expensive work! Creating help documents and manuals is not boring anymore! |
 | BridgeTrak Help Desk Software vComprehensive help desk and issue trouble ticket tracking software.Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, reports, queries, etc. Modules available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, email receive. |
 | Call Centre v1.0.2Call Centre - premier support desk software for any business. Very easy to use.Call Centre is comprehensive, fast and easy to use support desk software for businesses dealing with customers problems and service requests. With Call Centre you can record and resolve problems, store information about your customers, organize teamwork, monitor your business performance and generate detailed reports. Call Centre will make your business more efficient and productive. |
 | Defect Tracker v4Defect Tracker: Change Management / Help Desk / Configuration ManagementDeliver software solutions to specification, on time and on budget with this powerful change management / configuration management / help desk solution. Tracks functional specifications / test cases / bugs and issues via the web. |
 | Software Planner v4Software Planner: Project Management / Change Management and Help Desk SolutionsSoftware Planner helps you to improve the quality of your software releases and decrease software maintenance costs by providing you with tools for managing all phases of the software lifecycle. It includes the ability to track functional specifications, project deliverables, appointments, to do lists, test cases, and software defects. Also allows your team to collaborate by sharing documents and participating in discussion forums. Web-based. |
 | SupportWizard v6FAQ and isssue tracking software. Winner of the User Choice AwardFAQ and isssue tracking software. Winner of the User Choice Award (http://www.userschoiceawards.com/results-2002_ICCM.html). With over 5 years of full production use, customers report that SupportWizard has raised customer satisfaction by 50%, improved customer retention by 80% and improved the efficiency of the service team by 25%. |
 | AnswerTool v2.3.1Turn answers into assets! Answer your email in minutes instead of hours.Turn email answers into assets! Save your answers with AnswerTool, then reuse them again and again; You will never have to worry about re-typing a response. Quickly handle common questions to dramatically improve your productivity. Improve customer satisfaction with clear, consistent answers. This is a great tool for customer support, investor relations, interacting with bidders in auctions, and other email-intensive jobs. |
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